Smart Consumers: 2012 State of Retail

Posted on Saturday, 4 Feb 2012

When I was at law school I was told that the main benefit of the course would be that I would learn to 'think like a lawyer'. Independent thought and critical analysis were virtues in this highly intellectualised world of academia, tradition, and precedent cognition. While I learnt a thing or two, the most enduring memory of my legal days were a quote from the venerable Oliver Wendell Holmes, who said that 'a mind once stretched by a new idea never returns to its original dimensions'. A little like popcorn.

Unfortunately, an industry which is largely reliant on old statutes and case law failed to continuously inspire these popcorn moments for me. However, I think it did leave me with certain notions of evaluation, skeptical analysis, and hopefully a little perspective. This kind of education is today available across the internet of things - to consumers who are increasingly choosing to smarten up.

In my mind, every exposure to multivarious perspectives, minority...

2020 Vision, Anders Sorman-Nilsson, Australian Futurist
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